Know Someone Who’d Love Faster Internet?
Your internet just got more rewarding!
Refer a friend to Northern Lights Fiber and you’ll both score a $50 account credit.
Sharing fast, reliable internet has its perks!
Step 1: Fill out the referral form.
Step 2: Your friend gets connected to Northern Lights Fiber.
Step 3: Upon activation*, you both get a credit!
*see terms and conditions
FAQ - Refer-a-Friend Program
What is the Northern Lights Fiber Refer-a-Friend Program?
The Northern Lights Fiber Refer-a-Friend Program makes it rewarding to share fast internet with friends and family. Eligible customers can earn referral rewards by referring new customers to Northern Lights Fiber internet services. When a referral qualifies, both the referrer and the referred customer receive a $50 account credit.
If you’re new to Northern Lights Fiber, and at the time of sign up, advise us who referred you, you’ll both receive a $50 account credit.
Who can participate in the Refer-a-Friend Program?
Any current Northern Lights Fiber customer with an account in good standing at the time the referral credit is applied is eligible to participate.
Who can be referred?
The referred individual must be:
- A new Northern Lights Fiber customer
- Someone who has not previously subscribed to Northern Lights Fiber services in the previous three (3) months
Self-referrals or referrals within the same household are not eligible.
How do I refer someone to Northern Lights Fiber?
A referral can be made in one of the following ways:
- The referred customer provides the referrer’s details during sign-up, or
- The referrer submits the referral using the Refer-a-Friend web form
Referrals must be identified at the time of sign-up to qualify.
What information is required to complete a referral?
To properly match and verify a referral, the following information may be required:
- Referrer’s first and last name
- Referrer’s phone and/or account number
- Referred customer’s name and contact information
Northern Lights Fiber will do their best to match a referral, but incomplete, inaccurate, or unverifiable information may result in the referral being ineligible.
What referral reward is offered?
A $50 account credit is issued to:
- The referrer’s Northern Lights Fiber account, and
- The referred customer’s Northern Lights Fiber account
When will the referral credit be applied?
Referral credits are applied:
- After the referred customer completes their first full month of active service,
- once the first bill has been paid in full, and
- on the billing statement following that month.
Both accounts must remain in good standing at the time the credit is applied.
Is there a limit to the number of referrals I can make?
Telling all your friends and family can really add up! There is no limit to the number of people you can refer. One referral credit is issued per successful referral.
Can referral credits be redeemed for cash?
No. Referral rewards are:
- Issued as account credits only
- Non-transferable
- Have no cash value
What happens if a service is cancelled?
We hope this never happens, but if either the referrer’s or referred customer’s account is cancelled before the referral credit is applied, the referral reward will be forfeited.
How is personal information handled?
Northern Lights Fiber collects and uses personal information in accordance with Canadian privacy (FOIP) and anti-spam legislation (CASL). Information collected through this program is used solely for referral verification and service sign-up communications. Personal information is never shared or sold to third parties not directly affiliated with Northern Lights Fiber.
Can Northern Lights Fiber modify or end the Refer-a-Friend Program?
While “the-more-the-merrier” is true, legally yes, Northern Lights Fiber reserves the right to verify referrals and to modify, suspend, or terminate the Refer-a-Friend Program at any time, where permitted by law.
Where can I find the full terms and conditions?
The full Refer-a-Friend Program Terms & Conditions are available on this page (see below).
Refer-a-Friend Program – Terms & Conditions
The Northern Lights Fiber Refer-a-Friend Program is available to existing customers in good standing who refer new customers that have not previously subscribed to any Northern Lights Fiber services within the last three (3) months of newly signing up. Self-referrals are not eligible. Referral credits are issued as one-time $50 account credits to both the referrer and the referred customer after the referred customer completes their first full month of active service, provided both accounts remain in good standing at the time of credit application. Credits are non-transferable, have no cash value, and may only be used toward eligible service charges. Referrals must be identified at the time of sign-up; credits will not be issued for past activations. Northern Lights Fiber reserves the right to verify referrals and to modify, suspend, or terminate the Program or any referral reward at any time without notice, where permitted by law. Participation in the Program constitutes acceptance of these terms.